How do I find out if my Ledlenser product qualifies for repair or replacement under the Ledlenser warranty?

Ledlenser products have an industry leading warranty that covers defects in manufacturing, extended up to 7 years with registration of certain products. Most of our lights have a standard warranty period of 2 years which can be extended by a further 5 years with online registration. This warranty does not apply to all products which include but not exclusive to, our K Series (keyring lights), Lite Wallet, Solidline, TFX and accessories. Please check specific product pages for more information*.

 

Conditions Of Warranty:

 

  • You are the original owner of the torch, head torch, area or spotlight.
  • The product was purchased from an authorised Ledlenser reseller, and you can show proof of purchase if requested.
  • The product is within the warranty period (see above) and meets the warranty criteria below.
  • The product is genuine Ledlenser as determined by its unique serial number (email support@ledlenser.co.uk the serial number on your light to authenticate)

 

What Is Covered:

 

  • Manufacturing faults or defects

 

What Is Not Covered:

 

  • General wear and tear
  • Misuse or abuse.
  • Unauthorised and/or unreasonable use
  • Alterations
  • Pouches, cases, accessories, engraving or colour finishes.
  • Declining rechargeable battery performance that has occurred over time.
  • Issues caused by leaking batteries.

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