Tip: Treat the battery compartment on a regular basis with contact spray to avoid leakage problems. You should remove your batteries from your light if you do not use it for a long time.

If the light still doesn’t work after cleaning and replacing your old batteries for new ones, you should contact your retailer if the purchase date is less than 24 months ago. Alternatively, you can use the support form on our website via the link below:

https://ledlenseruklimited.zendesk.com/hc/en-gb/requests/new

Please select the field “Support: Warranty/Repairs for End Customers” in the form and fill it out completely. Our staff in support can then decide whether to send you the respective replacement part (battery magazine or end cap, depending on the model) based on the warranty/goodwill.