Terms and conditions

Terms and Conditions

1. Terms of use

These terms of use (together with the documents referred to in it) tell you the terms of use on which you may make use of our website rs-thinkhub.com (our site). Use of our sites includes accessing and browsing our site.

 

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. By using our site, you confirm that you accept these terms of use and that you agree to comply with them.


We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you. If you do not agree to these terms of use, you must not use our site.

 

2. Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our privacy policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing, and you warrant that all data provided by you is accurate.
  • The acceptable use standards, at section 9 of these terms of use, set out the permitted uses and prohibited uses of our site. When using our site, you must comply with the acceptable use standards.
  • Our cookie policy, which sets out information about the cookies on our sites.

 

Please be aware that if you purchase goods from the ‘rs-online.com’ website, the RS Components terms and conditions of sale will apply to the sales. All of these are available on the ‘rs-online.com’ website here.

 

3. Information about us

RS Components Limited, through its brand RS Think Hub, (‘RS’), makes no warranties, representations or undertakings about:

 

(1) any of the content of this website (including, without limitation, any as to the quality, accuracy, completeness or fitness for purpose of any such content). The information on this website does not constitute advice or recommendation; or

 

(2) any content of any other website referred to or accessed by hypertext links or otherwise through this website ('third-party site').

 

RS shall not be liable for damages, losses (whether direct, indirect or consequential), expenses, liabilities, loss of profits or costs resulting from the use of, access to, or reliance upon the information given by its employees, agents or subcontractors in relation to, contained in or available through, its website.

 

RS does not endorse or approve the content of any third-party site, nor will RS have any liability in connection with any of them (including, but not limited to, liability arising out of any allegation that the content of any third-party site infringes any law or the rights of any person or is obscene, defamatory or scandalous).

 

RS does not warrant that functions, materials and information available on this site (and/or linked to this website) will be uninterrupted or error-free, that defects will be corrected, or that this website or its servers are free of viruses or bugs and other items of a destructive nature. The site user is responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy particular requirements for the accuracy and security of the data input and output.

 

4. Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.


We do not guarantee that our site, or any content on it, will be free from errors or omissions.

 

5. Accessing our site

Our site is made available free of charge.

 

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice.


We will not be liable to you if for any reason our site is unavailable at any time or for any period.

 

You are responsible for making all arrangements necessary for you to have access to our site.

 

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

 

6. Intellectual property rights

We, or members of the RS Group (being the group of companies with the parent company RS Group PLC), are the owner or the licensee of all intellectual property rights on our site (including copyright, trademarks, design rights, patents or other intellectual property rights), and in the material published on it. Those works are protected by intellectual property laws and treaties around the world. All such rights are reserved.

 

You may print off copies, and may download extracts, of any page(s) from our site for your personal use or internal business use, and you may draw the attention of others within your organisation to content posted on our site. Reproduction of part or all of the contents of the site in any form is prohibited other than for personal use or internal business use only and may not be recopied and shared with a third party.

 

The permission to recopy for personal and internal business use does not allow for incorporation of material or any part of it in any other website, electronic retrieval system, publication or any other work (whether hard copy, electronic or otherwise). We are not responsible for any file downloads.

 

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. The websites may not be modified, disassembled, decompiled or reverse engineered in any way for any commercial purpose.


Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. All copyright notices in original materials must be retained.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

 

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

7. No reliance on information

All information and materials contained on the site have been prepared solely for the purpose of providing general information about RS Think Hub, its services and (where relevant) the products that RS Group companies sell. All such information and materials published on the site are provided in good faith as a convenience to you and may be used for information purposes only, and at all times in accordance with these terms of use. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

 

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

 

8. Limit of our liability

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

 

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our site; or use of or reliance on any content displayed on our site.

 

If you are a business user, please note that in particular we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

 

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

 

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

 

9. Acceptable use standards

 

9.1 Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site you must comply with these acceptable use standards.

 

You warrant that any such contribution does comply with these standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of this warranty.

 

Any content you upload to our sites will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

 

9.2 Prohibited uses

You may use our sites only for lawful purposes. You may not use our sites:

 

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our acceptable use standards.
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

 

9.3 Interactive services

We may from time to time provide interactive services on our sites including live chat (interactive services).


Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our acceptable use standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

9.4 Content standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:
• Be accurate (where they state facts).
• Be genuinely held (where they state opinions).
• Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:
• Contain any material which is defamatory of any person.
• Contain any material which is obscene, offensive, hateful or inflammatory.
• Promote sexually explicit material.
• Promote violence.
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
• Infringe any copyright, database right, or trade mark of any other person.
• Be likely to deceive any person.
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Promote any illegal activity.
• Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
• Give the impression that they emanate from us, if this is not the case.
• Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

RS does not want to receive confidential or proprietary information through the site. By sending RS any material, remarks, suggestions, ideas, graphics or any other information through the site (including, without limitation, by using any means of contacting RS displayed on the site), you grant RS an unrestricted, non-exclusive, irrevocable, royalty-free licence to use, reproduce, display, perform, modify, transmit and distribute those materials (as described), and you also agree that RS is free to use any ideas, concepts, know-how or techniques that you send RS for any purpose. However, unless we ask your permission or tell you in advance that materials or information submitted by you to a particular part of the site will be published with your name on it or otherwise used, or where we are required to do so by law, we will not release your name or otherwise publicise that you submitted materials or information to us.

9.5 Suspension and termination

We will determine, in our discretion, whether there has been a breach of these terms of use through your use of our site.

When a breach of this policy has occurred, we may take such action as we deem appropriate.

 

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

 

11. Viruses

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site.

 

You should use your own virus protection software.

 

You must not misuse our site by knowingly introducing viruses, Trojan horses, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the servers on which our site is stored, or any server, computer or database connected to our site.

 

You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

 

12. Linking to our site

You may link to our site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you.

 

Our site must not be framed on any other site.

 

We reserve the right to withdraw linking permission without notice.

 

The website in which you are linking must comply in all respects with the acceptable use standards set out in these terms of use.

 

13. Third-party links and resources on our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

 

14. Disputes

The European Commission has introduced an online platform for dispute resolution regarding consumers. This platform is fully operational and accessible through the internet (http://ec.europa.eu/consumers/odr). You may use this to resolve any disputes you have with RS if you are a consumer, although please note that our website is not designed for consumer use.

 

15. Applicable law

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by UK law.

 

16. General

The failure or delay of RS to exercise or enforce any right in these terms does not waive RS’s right to enforce that right.

 

These terms and conditions were last updated in November 2022.

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